Billie-Marie Stacey Ross

Hello world,

My name is Billie-Marie. I am pursuing a degree in Hospitality Management at Ohio State University and anticipate graduating in May 2025. I hope that my work ethic and personality can break down stereotypes surrounding autism and create pathways for other women on the spectrum to pursue roles within the hospitality industry. I am capable of doing whatever task is set before me to achieve my goals.

Interests

I have a passion for travel and love to see and experience new things. It is because of this passion that I went to work for HersheyPark, a whole state away from where I’m from. I would like to use this passion within the hospitality industry, either in the cruise industry or in a position with a restaurant chain or hotel brand that would allow me to visit a variety of locations while I work. Getting to see and experience new places is the best way to connect with guests who can some from all over. I love talking with guests and hearing their stories and I love making people happy with great customer service.

Strengths

• Friendly: I can get along with most guests and co-workers with ease.
• Detail-oriented: I can easily keep track of orders that need to be placed, keep count of stock, and keep track of important times with little to no assistance.
• Creative: I have come up with ideas that have helped sell products on the spot without any trouble.

Weaknesses

• Sensitive to sudden loud noises: As someone on the autism spectrum, this is something I can usually handle if it is short and not often. However, too much sudden and unexpected noise or chatter can be overstimulating and can disrupt my workflow and functionality.
• Opinionated: I have been learning not to take things personally when someone has a way of doing things that directly contrasts with my own work ethic or ideals. I told you so doesn’t fix a problem, and arguing wastes time.
• Culinary skills are limited: I am looking at culinary certifications to compensate for this, or learning roles that involve serving food rather than making it.

Short-Term Goal

Specific– Graduate with a 3.9+ gpa.

Measurable– Increase GPA from 3.88 to 3.9+.

Achievable– If I get primarily A’s this autumn, it is possible to increase my GPA by 0.02.

Relevant– Graduating with the highest honers will show my commitment to my major in Hospitality.

Time-bound– Complete by May 2025.

Long-term Goal

Specific: Secure a senior management position in the food and beverage operations department of a major cruise line, overseeing all aspects of dining services, including quality control, staff management, and guest satisfaction.

Measurable: Achieve this position by progressing through roles within the food and beverage departments on different cruise ships, and earning recognition for improving dining experiences and operational efficiency within 10 years.

Achievable: Leverage the hospitality management degree and relevant internships, while continuously enhancing skills through specialized training and certifications in food and beverage management specific to the cruise industry.

Relevant: This goal aligns with the passion for culinary arts, customer service, and travel, utilizing the hospitality management education to elevate food and beverage services on a cruise line.

Time-bound: Attain the senior management position in food and beverage operations by May 2035, 10 years after graduation.

Letters of Recommendation